Delivery capture
Create a visual record of the product when it reaches the customer. A WhatsApp link can fire from a Shopify, Shiprocket, or Delhivery delivery event.
Product
Platform
Return verification from delivery to decision
Create a visual record when the product reaches the customer, compare it on return, and decide refunds with your team. No courier-side app or agent workflow.
Return comparison
When a return is requested, capture it again with the same waypoints and compare both records side by side.
Risk signals
Optional mismatch flags help ops see what to review. Your team still makes the refund call.
Returns console
Ops sees the delivery record and the return record before they approve, hold, or reject.
Refund decision
Keep the last word with your team, not with a courier agent or a disputed chat thread.
Status from your stack
Connect Shopify, Shiprocket, Delhivery, and WhatsApp so the flow can start automatically. No courier-side app or agent workflow.
See the evidence console in action
Side-by-side delivery and return recordings, then approve, hold, or reject in QC.
Request a walkthrough- 01
Trigger
Order delivered
A Shopify, Shiprocket, or Delhivery delivery update can start the flow. No courier-side app.
LiveShopify · Shiprocket · Delhivery · WhatsApp
- 02
Message
WhatsApp link sent
Customer gets a short link to record the product when it reaches them.
SentIn-app camera · no gallery upload
- 03
Delivery
Guided video recorded
Front, label, and other waypoints in about 10 seconds. This is a visual record, not a sealed-parcel claim.
RecordedSame waypoints used again on return
- 04
Decision
Return compared, your team decides
If they return it, they record again. Vefri lines both up. Your team approves, holds, or rejects.
ReadyCourier moves the parcel · you decide
The same waypoints run again if a return is requested. Sellers can require that second recording before reverse pickup is scheduled.
Get started
Give every return a record
Connect Shopify or Shiprocket and send your first delivery capture link.